This is a translation provided for convenience. In case of any discrepancy, the Russian version of this document prevails.

Version of 22 October 2026

Part I. Public Offer

1. Seller and key definitions

Seller and personal data operator: Individual Entrepreneur Maksim Yurievich Mikhailov, OGRNIP 315774600312395, INN 772405012700, place of registration: Moscow.

Postal address for legally significant notices and returns: 115563, Moscow, Borisovsky proezd, 36, bldg. 2, apt. 426.

Customer support: support@dazeraw.com. Order notifications: orders@dazeraw.com.

Website: https://dazeraw.com/.

  • Buyer — a legally capable individual purchasing Goods for personal, family, household and other needs not related to business activity.
  • Goods — clothing, accessories, music media and other goods presented on the Website.
  • Order — a request placed by the Buyer to purchase the selected Goods.

2. General provisions and conclusion of the contract

  1. This document and the information about the Goods and the terms of their sale constitute a public offer within the meaning of Articles 435 and 437 of the Civil Code of the Russian Federation.
  2. By placing an Order and performing the action by which the Website interface confirms consent to this offer, the Buyer accepts its terms. The retail sale contract is deemed concluded in the manner provided by law after the Seller confirms the Order and/or issues a cash receipt or other document confirming payment.
  3. Registering an account is not mandatory if the Website allows an Order to be placed without registration.
  4. Acceptance of the offer is not consent to receive advertising and does not replace separate consent to the processing of personal data where such consent is required by law.
  5. The Seller may update the offer. An Order already placed is governed by the version in force at the time it was placed, unless later changes improve the Buyer's position.

3. Goods, price and placing an Order

  1. The main characteristics, composition, available sizes, price and other information about the Goods are given on the product page. The Buyer must read them before placing an Order.
  2. Photographs show the appearance of the Goods, but shades may differ due to screen settings. Such differences do not in themselves constitute a defect if the Goods match the description and mandatory requirements.
  3. The Buyer is responsible for the accuracy of the contact details and delivery address. Corrections can be sent to support@dazeraw.com before the Order is shipped.
  4. If after the Order is placed it turns out that the Goods are unavailable or the price was shown as a result of an obvious technical error, the Seller will contact the Buyer to agree on a replacement, adjustment or cancellation. Payment received for cancelled Goods is refunded by the same method it was made, unless the parties agree otherwise.

4. Payment

  1. The price, settlement currency, delivery cost and total amount are shown on the checkout page before payment.
  2. Available payment methods are determined by the Website interface and payment partners. The Order is processed after full payment, unless the Website expressly offers another option.
  3. For payments covered by Federal Law No. 54-FZ, an electronic cash receipt is sent to the e-mail address or phone number provided by the Buyer.
  4. For international payments, the bank or payment service may apply its own exchange rate and fees. The Seller does not determine their amount.

5. Delivery

  1. Delivery methods, costs and estimated delivery times are shown at checkout and further described on the "Information" page.
  2. The Order is handed over to the Buyer, to the Recipient named by the Buyer, or to another person entitled to receive the parcel under the carrier's rules.
  3. The risk of accidental loss of or damage to the Goods passes to the Buyer when the Goods are handed over to the Buyer or the Recipient. Until then, the risk is borne by the Seller, unless otherwise established by mandatory provisions of law.
  4. On receipt, it is recommended to check the packaging, quantity and appearance of the Goods. If the parcel is damaged, ask the carrier to draw up a report and notify the Seller. The absence of such a report does not in itself terminate the Buyer's rights provided by law.
  5. For international delivery, the Buyer independently complies with the requirements of the destination country and pays import duties, taxes and fees, if applicable.

6. Withdrawal, exchange and return

  1. The Buyer may withdraw from the purchase of the Goods at any time before they are handed over.
  2. After receiving Goods of proper quality, DAZE voluntarily provides 14 calendar days for a return, unless otherwise provided by law. This term extends the minimum period established for distance selling by Article 26.1 of the Russian Consumer Protection Law.
  3. Goods of proper quality may be returned if their original appearance, consumer properties, factory labels and completeness are preserved. The absence of a purchase document does not deprive the Buyer of the right to refer to other evidence of purchasing the Goods from the Seller.
  4. The Buyer may not withdraw from Goods of proper quality with individually defined properties if such Goods can be used only by the Buyer purchasing them. Other restrictions apply only in cases expressly provided by law.
  5. To arrange a return or exchange, write to support@dazeraw.com and state the Order number. The Buyer may return the Goods by any method of their choice that allows the Seller to receive and inspect the Goods, including via a carrier or postal service. On request, the Seller provides the return address and available shipping options.
  6. When returning Goods of proper quality, the Buyer bears the cost of return shipping and the risk of accidental loss of or damage to the Goods in transit. Only the Seller's costs of delivering the returned Goods, as provided by law, may be deducted from the refund.
  7. Money is refunded by the same method used for payment, unless the parties agree otherwise, no later than 10 days from the date the relevant request is made.
  8. If a defect is found in the Goods, the Buyer may make the claims provided for by Article 18 of the Russian Consumer Protection Law within the time limits established by law. A claim for a refund of the amount paid is satisfied within the period established by Article 22 of that Law. The necessary confirmed costs of returning Goods of improper quality are borne by the Seller.

7. Liability and dispute resolution

  1. The parties are liable for breach of obligations in accordance with the laws of the Russian Federation. The terms of the offer do not limit consumer rights that cannot be limited by contract.
  2. The Seller is not liable for defects arising from the Buyer's breach of the rules of use, storage or care, from the actions of third parties, or from force majeure.
  3. A claim may be sent by e-mail and to the Seller's postal address. If a dispute cannot be settled through negotiation, it is resolved in court in accordance with the jurisdiction rules established by law; the consumer's right to choose a court as provided by law is not limited.
  4. The relations of the parties are governed by the law of the Russian Federation, taking into account the mandatory rules of the Buyer's country of residence where such rules apply.

Part II. Personal Data Processing Policy

8. General provisions

This Policy sets out how personal data are processed and protected by IE Maksim Yurievich Mikhailov (the "Operator") when the website https://dazeraw.com/ is used, orders are placed, accounts are created and customer support is contacted.

The Policy has been drawn up in accordance with Federal Law No. 152-FZ "On Personal Data" of 27 July 2006. It is publicly available on the Website.

9. Categories of data subjects and data processed

The Operator may process data of Website visitors, registered users, Buyers, Order Recipients and persons contacting support:

  • first name, last name and other information the user voluntarily enters in a form;
  • phone number, e-mail, country, region, city, postal code and delivery address;
  • information about orders, payments and returns, without storing the full bank card number or its security code;
  • account data, including the identifier and the password in protected (hashed) form;
  • the identifier of an external authorization service, if the user chooses that sign-in method;
  • technical data: IP address, device and browser type, language, date and time of access, URLs of pages visited, cookies and similar identifiers;
  • the content of requests and correspondence with customer support.

The Operator does not request special categories of personal data or biometric personal data for placing a regular Order.

10. Purposes and legal grounds for processing

  • Website operation and security: ensuring functionality, preventing abuse and protecting accounts. Ground — the Operator's legitimate interests while respecting the user's rights and, where required, consent.
  • Registration and account management: creating a profile, authorization and keeping Order history. Ground — the user's request, the contract and/or consent.
  • Placing and fulfilling an Order: accepting payment, packing, delivery, returns, support. Ground — conclusion and performance of the contract, as well as legal requirements.
  • Accounting, tax and cash records: fulfilment of obligations established by law.
  • Requests and claims: preparing a response, protecting the rights and legitimate interests of the parties.
  • Advertising messages: e-mail and other mailings only with separate prior consent. Such consent can be withdrawn at any time.
  • Web analytics: collecting statistics on visits and behavior on the Website using the Yandex Metrica service in order to improve the Website. Ground — the Operator's legitimate interests and the user's consent expressed by continuing to use the Website after being notified of the use of cookies.

11. Processing procedure and methods

Processing includes collection, recording, systematization, accumulation, storage, clarification, retrieval, use, transfer (provision, access), depersonalization, blocking, deletion and destruction of data, with or without automation.

When personal data of citizens of the Russian Federation are collected via the internet, recording, systematization, accumulation, storage, clarification and retrieval are performed using databases located in the Russian Federation, in the cases and manner established by law.

12. Data recipients and processing on the Operator's behalf

The Operator transfers data only to the extent necessary for the stated purpose, to the following categories of recipients:

  • delivery services, including CDEK and Russian Post — the Recipient's name, phone number, e-mail and delivery address;
  • banks, payment aggregators and fiscal data operators — the information necessary for payment and issuing a receipt;
  • providers of hosting, technical support, e-mail and other IT services — within their functions and contractual data protection obligations;
  • the Yandex Metrica web analytics service (Yandex LLC) — technical data and cookie identifiers needed for visit statistics;
  • external authorization providers — if the user chooses the corresponding sign-in method;
  • government authorities and other persons — where the transfer is required by law.

The Operator concludes agreements with persons processing data on its behalf that include confidentiality and security requirements. The Operator remains responsible to the data subject in the cases provided by law.

13. Cross-border transfer

Cross-border transfer of data may be required when international services are used or goods are delivered outside the Russian Federation. Before it begins, the Operator complies with the requirements of Article 12 of Federal Law No. 152-FZ, including assessing the conditions of transfer and notifying Roskomnadzor where required. If there is no legal ground, no transfer takes place.

14. Cookies

The Website uses technically necessary cookies for the cart, authorization, language and region selection, security and saving user settings, as well as analytics cookies of the Yandex Metrica service. Metrica collects data about visits: pages viewed, traffic sources, actions on pages (including session recording with Webvisor) and device information. The contents of confidential fields (such as passwords) are not recorded.

By continuing to use the Website after the cookie notice is shown, the user agrees to the use of these cookies. The user can restrict or delete cookies at any time in the browser settings and can opt out of data collection by Yandex Metrica using the tools provided by Yandex. Disabling necessary cookies may break certain Website functions.

15. Retention periods and termination of processing

  • data on Orders, payments, returns and accounting documents are kept for the periods established by tax, accounting and other applicable legislation;
  • account data — until the account is deleted by the user or the Operator, unless longer storage is required by law or to protect the rights of the parties;
  • data from requests — until their review is completed and thereafter within the applicable limitation periods;
  • data for advertising mailings — until consent is withdrawn;
  • cookies — for the period specified in the settings of the relevant cookie or until deleted by the user.

Once the purpose is achieved or the legal ground ceases to exist, the data are deleted, destroyed or depersonalized, unless the law requires further storage.

16. Rights of the data subject

The user may request information about the processing of their data, demand that it be clarified, blocked or deleted, withdraw consent, object to processing in the cases provided by law, and appeal against the Operator's actions to Roskomnadzor or a court.

Requests should be sent to support@dazeraw.com or to the Operator's postal address. To protect the data, the Operator may request information confirming the applicant's identity and connection to the relevant data. Withdrawal of consent does not affect the lawfulness of processing carried out before it was received and does not stop processing for which another legal ground exists.

17. Data protection

The Operator takes the necessary legal, organizational and technical measures to protect data from unlawful or accidental access, destruction, alteration, blocking, copying, provision and other unlawful actions. Access is granted only to persons who need it to perform their duties.

18. Changes to the Policy and contacts

The Operator may update the Policy when processing procedures or legislation change. The new version takes effect from the moment it is published on the Website, unless otherwise stated in it.

Questions about the processing of personal data and the exercise of rights can be sent to support@dazeraw.com.